PRIVACY AND SECURITY POLICY

All services provided in our store located at Şehremini Mah. Turgut Özal Cad. Vidinli Apt. No: 133 Fatih/Istanbul are owned by Candy Gıda Sanayi İthalat Ve İhracat Limited Şirketi and operated by our company.

Our company may collect personal data for various purposes. Below, it is explained how and in what way personal data is collected, and how these data are protected.

By filling out various forms and surveys on membership or our store, members provide certain personal information (such as name, address, phone number, or email address), which is collected by our store due to the nature of our business.

Our company may send campaign information, new product details, or promotional offers to customers and members from time to time. Members can choose whether or not to receive such information during registration, and can change their preferences later through their account settings or by following the link provided in the notification email.

Personal information transmitted electronically to our store by members during the approval process via the store or via email will not be disclosed to third parties beyond the purposes and scope defined by the 'User Agreement'.

To identify system-related issues and resolve any problems or disputes related to the service provided, our company records members' IP addresses and uses them. IP addresses may also be used to identify users in a general sense and to collect comprehensive demographic information.

Our company may use the information requested for purposes other than those specified in the Membership Agreement, including direct marketing by itself or by persons with whom it cooperates. Personal information may also be used to contact users if necessary. Information requested by our company and provided by users, or information related to transactions made through our store, may be used for various statistical evaluations, database creation, and market research purposes by our company and its affiliates, beyond the purposes and scope defined by the 'User Agreement', without disclosing the identity of our members.

Our company is committed to keeping confidential information strictly private and confidential, considering it an obligation of confidentiality and taking all necessary measures and exercising due diligence to prevent the complete or partial disclosure of confidential information to the public, unauthorized use, or disclosure to any third party.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders shopping on our shopping sites. Your credit card information is not stored in our system in any way.

There are two things to look out for to know that you are on a secure site when you enter the transaction process. One is a key or lock icon at the bottom of your browser. This indicates that you are on a secure internet page and all your information is encrypted for protection. This information is only used in accordance with your instructions during the sales process. During the shopping process, the information related to the credit card used is encrypted and queried with the relevant bank via the 128-bit SSL (Secure Sockets Layer) protocol, independent of our shopping sites. If the availability of the card is confirmed, the shopping continues. Since no information about the card can be viewed or saved by us, any attempts by third parties to pass on this information are prevented.

The reliability of the payment/invoice/delivery address information for orders placed online with a credit card is audited by our company against Credit Card Fraud. Therefore, for the orders of customers who order from our shopping site for the first time, it is necessary to confirm the accuracy of financial and address/telephone information in order for their orders to proceed to the procurement and delivery stage. If necessary, the credit card holder customer or the relevant bank is contacted for the verification of this information.

You can only access the information you provided during registration, and only you can change it. If you keep your membership login information secure, it is not possible for others to access and change your information. For this purpose, membership transactions are carried out within the 128-bit SSL security area. This system is an encryption standard that cannot be broken.

Internet shopping sites with hotline or customer service are more preferred today. In this way, you can get detailed information about all the issues you are curious about and obtain more reliable information about the reliability of the company providing online shopping services.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may link to other sites within the website. Our company is not responsible for the privacy practices and contents of the sites accessed through these links. Advertisements published on our site are distributed to our users through our advertising partners. The Privacy Policy Principles in this contract apply only to our Store and do not cover third-party websites.

EXCEPTIONAL CIRCUMSTANCES

In the limited cases listed below, our company may disclose user information to third parties outside of these 'Privacy Policy' provisions. These cases, limited in number, are as follows:

1. Compliance with the compulsory requirements brought by the legal rules in force, such as Law, Decree-Law, Regulation, etc.;
2. To fulfill the requirements of the 'Membership Agreement' and other contracts and to implement them;
3. If user-related information is requested within the scope of an investigation or investigation conducted by the competent administrative and judicial authorities in accordance with the procedures and principles;
4. Cases where it is necessary to provide information to protect the rights or security of users.

EMAIL SECURITY

In emails you send to our Customer Service regarding any of your orders, never write your credit card number or password. The information in emails can be seen by third parties. Our company cannot guarantee the security of the information transmitted from your emails under any circumstances.

For any questions and suggestions regarding our Privacy Policy, you can send an email to [email protected]. You can reach our company with the following contact information.

Firma Ünvanı : Candy Gıda Sanayi İthalat Ve İhracat Limited Şirketi 

Adres : Şehremini Mah. Turgut Özal Cad. Vidinli Apt. No: 133 Fatih/İstanbul

Tel : 05074684444