FREQUENTLY ASKED QUESTİONS

 

 

 

"How many days does baklava stay fresh?

In a dry environment, baklava can stay fresh for up to 5 days.

Do you offer package delivery service?

We provide delivery within Turkey only through our special couriers for orders over 20 kg.

How many days does it take for shipments to be delivered?

Europe: 1-2 days to major cities, America: 2-4 days to major cities, Middle East: 3-4 days to major cities. Deliveries to major cities in the Far East are made within 3-4 days. Delays due to customs issues may occur.

How can we make payments?

You can easily make payments using your credit card or debit card on our website.

How many pieces of baklava are there in a tray?

An average tray weighing 2.5 kg contains approximately 45-50 pieces of baklava.

Do you have ready-made products?

Our products are always ready for tasting on our counters. However, the contents of the boxes are prepared after you place your order and are dispatched to you.

What if we don't like the product?

Our products are prepared with the recipes of our skilled masters with 40 years of experience. We don't think you won't like them and we claim that you will become addicted to their taste. However, if the opposite happens, you can easily request a refund.

On which days do you deliver?

We deliver every day of the week.

When will orders be delivered via courier?

Orders delivered via courier may vary depending on the region you ordered from. Your order will be delivered to your door within a minimum of 3 business days.

When will orders be delivered via courier?

Orders delivered via courier are delivered on the same day within Istanbul.

Can I have it delivered by a special courier?

You can have it delivered by a special courier within certain hours on weekdays.

Can I add a gift note?

If you write it in the comments section of your order, notes can be added to your orders.

Do you offer franchise opportunities?

We do not offer franchise opportunities.

Do you deliver within Turkey?

We offer delivery within Turkey for special orders through special couriers. You need to contact the seller.

Are special discounts applied for corporate orders?

Special discounts can be applied for corporate orders over 50 kg.

I want to place a special order, how can I do that?

You can contact us via WhatsApp at +90 507 468 44 44.

What are the payment methods available in the store?

You can easily make payments with credit cards and debit cards.

When are orders shipped?

Orders placed by 16:00, except for Fridays, Saturdays, and Sundays, are shipped the same day."